MADISONVILLE, Texas -- A 911 operator in Texas is being praised for how she responded to a call from her daughter about a fire that eventually burned down their house. "She did an outstanding job. She ...

A vehicle that a witness saw matched the description of the one on Tilton Drive was captured on surveillance footage in Colts ...

CULPEPER COUNTY, Va. — A Culpeper County 911 operator is being applauded for her efforts in guiding a couple through delivery of a baby on New Year’s Day. The couple had pulled over on Sperryville ...

ST. JOHNS COUNTY, Fla. – A 911 call released by the St. Johns County Sheriff’s Office on Wednesday details the scary events leading up to deputies fatally shooting an armed man on US-1. RELATED: Video ...

YORK COUNTY, S.C. — Inside the York County Police Department, you can hear jingle bells from one of Santa’s helpers. Samantha Vincent is a 911 operator, and an ‘elf’ who’s busy getting letters ready ...

HOUSTON (CBS News) -- A former 911 operator in Houston has been found guilty of hanging up on people calling for emergency services. Jurors on Wednesday found 44-year-old Crenshanda Williams guilty of ...