The company reaches a deal to compensate shoppers dating back to 2017 who returned an item but never got a refund or received ...

It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon processes returns and refunds.

If you're a Prime member who didn't get an automatic refund, be cautious. The FTC warns scammers are impersonating Amazon to ...

Add Yahoo as a preferred source to see more of our stories on Google. The Federal Trade Commission (FTC) secured a $2.5 billion settlement against Amazon after alleging the company used deceptive ...

The claims process for eligible Amazon Prime customers who didn’t get an automatic refund late last year has begun in 2026. But watch for scammers.

Amazon has started issuing payments to eligible Prime members as part of a $2.5 billion settlement over federal allegations that it misled customers. The online retailer agreed to the payouts in ...

Amazon's latest round of automatic $51 credits has turned a routine refund into a small financial puzzle, especially when the money lands in PayPal or Venmo instead of a familiar bank account. I want ...

Earlier this year, the United States Federal Trade Commission ruled that Amazon had engaged in deceptive practices concerning its Amazon Prime subscriptions—people were enrolled unintentionally, and ...