Amazon.com Inc. has reached a settlement, which plaintiffs counsel estimates to total $1 billion, in consumer fraud class ...

Whether you ordered the wrong item, received a damaged package or just had second thoughts, understanding Amazon’s return policy can save you time and a potential headache. Amazon is known for fast ...

To return an Amazon gift, you will need the 17-digit order number from the packing slip or digital receipt. Gift recipients receive their refund as an Amazon gift card, not to the original payment ...

Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...