I have spent a great deal of time researching, writing about and teaching the concepts of Crew Resource Management (CRM). CRM is a very interesting process that ...

The profession of fire fighting has been long recognized as a dangerous, complex and high-risk occupation. It has been only in the past 25 years, however, that any quantitative data have been ...

Five years ago, leadership at Memorial Healthcare System in Hollywood, Fla., set their sites on reducing surgical errors and complications by improving communication in the operating room. While the ...

Crew resource management is one important part of threat and error management; there are many other additional strategies. Latent threats are the organizational, professional and management cultures ...