Key Takeaways Commercial debt collection agencies typically charge contingency fees ranging from 15% to 50% of ...

Phone calls and letters are still going strong in debt collections, but outreach via digital channels such as text and emails is gradually creeping up. So is the use of artificial intelligence and ...

Pay-for-delete promises to erase collection debt from your credit report, but the results of this strategy can vary.

Debt collection is changing fast. AI-powered systems are replacing traditional call centers, operating 24/7 to recover debts while maintaining customer satisfaction. For banks, fintechs, and ...

With federal oversight in retreat, deep-pocketed collection companies are aggressively pursuing down-and-out consumers who are struggling with record levels of credit card debt. Meanwhile, consumer ...

Financial institutions use artificial intelligence (AI) and machine learning (ML) models to reshape debt recovery. Although you probably haven’t noticed any changes yet — these technologies are ...

Paying off collections improves your finances, but what happens to the negative mark on your credit report?

If you've fallen behind on a $5,000 debt and a collection agency is hounding you for payments, you might be worried about what happens next. Owing a few thousand dollars to a debt collector can put ...

Banking is undergoing a huge transformation, and how debt collections operations engage customers is becoming a big issue, especially with things like BNPL schemes. Hundreds of billions of dollars ...