Human-centered design offers a more holistic and people-driven approach to problem-solving and product development. Here’s why this hands-on method has continued to be popular among inventors and ...

Often dismissed as a ‘soft’ discipline, it’s actually the most practical route to value creation. We have a growing problem ...

The Department of Veterans Affairs’ approach to human-centered design so far appears to have benefitted from remote evidence gathering, according to a user design leader at the department. Speaking on ...

Nathan Eddy works as an independent filmmaker and journalist based in Berlin, specializing in architecture, business technology and healthcare IT. He is a graduate of Northwestern University’s Medill ...

In the complex and ever-evolving landscape of state and local governments, the need for modernization that addresses citizens’ frustrations is more important than ever. Human-centered design is a ...

This article is part of a VB Lab Insights series paid for by Capital One. Within any organization, various business functions vie for a seat at the elusive, and sometimes mysterious, “table.” It can ...

Innovation in local government is often thought of in terms of efficiency or cost savings. But this focus leaves out an equally important one -- a focus on how residents experience government programs ...

Motorola Solutions’ workforce might be 17,000-employees strong — including 2,500 alone in Chicago — but it’s a group just north of 150 teammates that work cross-functionally to drive significant ...

LMI planned to be active in 2024 on the acquisition front and has made its first move on that leg of the company's strategy to be a more formidable player in digital transformation. By purchasing JJR ...

Human-centered design is crucial in healthcare—but it’s often invisible. Rooted in systems thinking, it considers the broader ecosystems that shape patient needs. Design can make or break a patient’s ...