Are you creating inclusive experiences for your customers? Many companies aren’t. For example, here’s a sampling of what Forrester heard when we evaluated typical approaches to collecting personal ...

The move toward so-called inclusive language finds its origins in the feminist movement where activists considered sexist the generic masculine form of words, which has perennially been understood to ...

Students and staff at the University of Pittsburgh are being encouraged to share their pronouns and the pronunciation of their names among other recommendations in a new voluntary guide on ...

PITTSBURGH — Students and staff at the University of Pittsburgh are being encouraged to share their pronouns and the pronunciation of their names among other recommendations in a new voluntary guide ...