At many of my talks on creating a positive culture, I ask the group this question: “When you receive a text from your supervisor to call or see them, what is your first thought? Is it, Here comes more ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

Christian van Nieuwerburgh does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant ...

Are you in a nasty doom-and-gloom conversational loop with your partner? You know the kind where you ask for something, he says he’ll do it, he doesn’t do it right away, and then you keep asking. He ...