Remote work is no longer a niche perk, and a detailed study on hybrid work found that some employees will trade up to 25% of ...

Windows computers include a feature called Windows Remote Assistance, which enables you to provide support to or receive assistance from employees in various locations or off-site tech support. With ...

In 2012, Craig Goodliffe needed an assistant to help him run his real estate and consulting businesses in Ogden, Utah. He posted a local ad for the job, but got a reply from a woman, Daphne, in the ...

You are visiting an office in Texas and need immediate help with a computer application. Because of the problem’s complexity, you figure a phone call won’t resolve the issue. You need a live visit ...

An industrial dehumidifier solutions provider kicked into gear to stay afloat and drive continuity for the future. The current market environment has required new thinking from organizations that need ...

Last night I had the opportunity to use Remote Assistance for the first time. All I can say is it is a fabulous piece of software. My parents (who happen to live several states away) decided to call ...

DLR is researching how connected and automated vehicles can be supported by a human remote assistant in the future. The scientists are investigating how its workplace can be designed and how it can be ...