It makes all the difference when you find a remote job that offers paid training! Especially if you are new to an indust ...

As a result of the pandemic, the practice of remote working is now the norm the world over. This has presented a significant challenge for many businesses that have had to shift many important ...

Remote work is no longer a niche perk, and a detailed study on hybrid work found that some employees will trade up to 25% of ...

Customer service jobs at virtual call centers are one of the few work-from-home opportunities open to candidates at the entry level. Here’s where you can look for a remote role at a virtual call ...

The world of customer service has changed. What used to be in-person and onsite transactions has evolved into interactions via chat or phone. These are more convenient for the customer as they get ...

According to some estimates, companies worldwide lose close to 1.8 trillion US dollars to low productivity each year. This can happen for a variety of reasons. But it’s safe to assume that having your ...

A customer service training manual serves as an invaluable tool for instructing your employees how to best provide top-quality service to your clients or customers. A comprehensive training manual ...