Online shopping has transformed how we buy everything from clothes to electronics, but dealing with returns can still feel like navigating a maze of policies and procedures. With return rates for ...

The post-peak returns surge is inevitable. Every year, retailers and e-commerce brands brace for the January reckoning—when holiday returns flood warehouses, margins shrink, and balance sheets take a ...

If you didn't like the gift Santa gave you, you're not alone. Americans return nearly $90 billion worth of gifts over the holiday season, and the day after Christmas is usually when shoppers make ...