SAP is raising its standard support maintenance rates from 18 percent to 19 percent, but the numbers don't quite add up unless the company plans to increase prices annually. The math behind SAP's ...

SAP has been discounting maintenance for a handful of large customers, but it's unclear whether the moves are a blip or the beginning of the end of the maintenance cash cow. Cowen & Co. analyst Peter ...

According to the DSAG report, SAP remains relevant for user companies. However, investments are currently more targeted and critical.

DSAG provides valuable insights into how customers are assessing the value of SAP maintenance. It should serve as a warning to SAP. An SAP maintenance fees and support survey conducted by DSAG, the ...

According to a new DSAG study, SAP users are investing in a more targeted manner than before — but without fundamentally questioning SAP.

Market realities, competition from Oracle, and maintenance and support complexity are the reasons behind ERP giant SAP's move to limit service plan choices for new customers of its enterprise software ...

The third-party maintenance provider is targeting customers with stable legacy systems who don't want to pay for more expensive support contracts from the original vendors Rimini Street fired the ...