At Becker’s 12th Annual CEO + CFO Roundtable, Tessya Federico, director of healthcare partnerships at EliseAI, discussed the transformative potential of conversational AI for healthcare call centers.

Patients today want healthcare encounters to mirror the experiences they have in other sectors, like retail or e-commerce. They are looking for and expect ease, convenience, consistency and ...

NBME announced the availability of its Communication Learning Assessment (CLA), which is designed to help medical students practice and develop patient-centered communication skills early in their ...

For every patient visit, physicians spend an average of 16 minutes and 14 seconds using electronic health records to review data and make notes, according to a 2020 study in the Annals of Internal ...

Please provide your email address to receive an email when new articles are posted on . At least once a week, Emily L. Weis, MD, MS, says she has a challenging consult or patient interaction in her ...

Please provide your email address to receive an email when new articles are posted on . Among patients with diabetes, the teach-back method was associated with better interactions with health care ...

About 88 percent of working medical professionals have had a violent interaction with a patient in the last year, according to a recent survey from Medscape of 247 employed medical workers, including ...

Value-based primary care provider VillageMD has acquired patient education company Healthy Interactions to strengthen patient-provider relationships in chronic care management. Healthy Interactions’ ...

To avoid potentially life-threatening drug-drug interactions in patients with gastrointestinal cancers, clinicians should avoid polypharmacy, but if that is not possible, they should be on the lookout ...

The Global Patient Engagement Solutions Market is undergoing a profound transformation as healthcare systems worldwide shift toward value-based care ...