The winners and losers are familiar, but a list of the best grocery stores is bad news for one former fan favorite.
The American Customer Satisfaction Index’s (ACSI) annual Retail and Consumer Shipping Study for 2026 found that several ...
The construction of effective customer satisfaction surveys becomes part of a pivotal strategy for achieving a deeper connection with customers. The creation of winning customer satisfaction surveys ...
Wegmans ranked near the top of the latest edition of a major nationwide customer satisfaction survey on retail. Wegmans had the second-highest customer satisfaction score among supermarkets in the ...
Amazon ranked well in a new American Customer Satisfaction Survey. It is by far the largest among its rivals in terms of revenue.
Concept image for illustration of Key Customer Assessment Indicator or KPI. The CEO took the stage as the first PowerPoint slide appeared on the giant screen. "I am happy to announce we just received ...
Ambulatory surgery centers can utilize patient satisfaction surveys as a springboard for process improvement. As such, patient satisfactions surveys should not be created or distributed haphazardly ...
Automotive manufacturers scour their private polls just as fastidiously as politicians do theirs, but the big difference is that there is never a "judgement day" for the car makers because they keep ...
Overall, the results from the 2021 SUNY Student Satisfaction Survey present positive satisfaction with UB. The SSS identifies areas of student satisfaction and opportunities for improvement. The most ...