New research shows the need for more seamless tech; 81% of IT professionals waste more than 10% of their workdays on process and tech inefficiencies Qualtrics and ServiceNow also released new research ...

The King of CX Ken Hughes and New York state’s first ever Chief CX Officer join line-up of renowned industry experts at X4 – with 100+ sessions from the world’s best brands, including Walmart, KFC, ...

Four hours into the job, Maynard positions Qualtrics as the 'system of decision' reasoning across AI agents to prevent user frustration - with healthcare as the proving ground.

Walmart Inc Executive Vice President & Chief People Officer Donna Morris, ServiceNow Chairman and Chief Executive Officer Bill McDermott and KFC Global Chief Operations Officer Rob Swain will be among ...

Qualtrics Is Betting AI Will Change the Game in the Customer Experience Software Market Your email has been sent Qualtrics is releasing generative AI-based features in 2024 2024 changes to Qualtrics’ ...

New purpose-built apps for frontline staff and AI-powered innovations transform the customer experience for organizations including Hilton and Motorola Solutions SALT LAKE CITY, May 1, 2024 ...