Shopify is planning a reorg of its Support division, sparking concerns about potential job cuts. Support director David Kohl said in a post that the company had seen success in its AI experiments. The ...

Shopify beta-launched an AI assistant for its help center. It can answer questions about getting started on Shopify and running an online store. It's the latest in a series of AI tools Shopify has ...

Universal Commerce Protocol lets AI agents connect directly to merchants and complete transactions in platforms like ChatGPT, ...

A surprising new addition to ROW DTLA? Shopify, the popular commerce platform. It might sound crazy for the company to open a physical space, but they had a great reason. The Shopify space in LA gives ...

Shopify launched a beta version of an AI-powered assistant for its help center, the webpage where merchants can go to get answers to questions about running their business. The tool appears to handle ...