Oleg Fonarov is the CEO of Program-Ace, an innovative solutions integrator and custom software development company with a 30-year history. Traditional training methods may no longer cut it in today's ...

LONDON--(BUSINESS WIRE)--Technavio has been monitoring the global soft skills training market size and it is poised to grow by USD 14.9 billion during 2020-2024, progressing at a CAGR of over 11% ...

How do you teach empathy? That’s a question many people – including contact center managers and supervisors – would like to know the answer to. We know that good customer experiences (CX) happen when ...

Soft skills training is the No. 1 priority for more than a quarter of HR and L&D professionals in a Talespin study released in March. Nearly half of the 70 respondents ranked it among their top three ...

Even over a videoconference platform, the groups’ nervousness was palpable. Some two dozen Brazilian engineers were about to engage in a session with me, Jamil Zaki, a professor of psychology at ...

As the workplace moves toward greater automation, soft skills training will become a necessity. In 2017, McKinsey Global Institute reported that up to 44% of current work activity hours will be ...

Employers or managers recruiting new talent likely have a laundry list of hard skills and attributes wanted in their next employee. However, employers need to look beyond “hard skills” such as ...

LONDON--(BUSINESS WIRE)--Technavio has been monitoring the soft skills training market and it is poised to grow by USD 14.9 billion during 2020-2024, progressing at a CAGR of over 11% during the ...

From robotics on factory assembly lines to ChatGPT, artificial intelligence is as prevalent in major industries as it is on our smartphones. From some perspectives, that expansion is revolutionary; ...

Not all skills are equally valuable in today’s competitive job market. Understanding the value of soft skills versus hard skills is crucial for job seekers who want to maximize their earning potential ...

When talking about the growing lack of soft skills in today’s workplace, you may be thinking, “Wait a minute. I know plenty of people who exhibit great professionalism, critical thinking, and teamwork ...