CSAT may be a qualifying paper, but it has emerged as a major eliminator. With rising difficulty levels, waiting for the UPSC ...
Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Always do what the customer expects. A typical customer just ...
New approach focuses on fixing the operational and technology failures that cause customer dissatisfaction You don’t ...
Leaders and business owners have been concerned with customer service and satisfaction since the dawn of civilization. The ancient Greeks famously traded goods and conducted business deals at agoras, ...
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2026 CSAT Harder Without Killer Questions
The 2026 College Scholastic Ability Test (CSAT) administered on the 13th is analyzed to have been more difficult than last year’s CSAT, which was designed to be discriminatory. While there were no ...
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CSAT 2025 for 2007-Born Idols: IVE’s Leeseo Skips, ZEROBASEONE’s Han Yujin Takes the Test
As South Korea’s annual College Scholastic Ability Test (CSAT) approaches, 2007-born K-pop idols are taking different paths when it comes to higher education. IVE’s Leeseo has decided not to sit for ...
To recap, Gold partners seeking to re-up must provide Microsoft with 10 CSAT Index survey responses during the 12 months prior to re-enrollment. Survey results are sent to partners and reported in ...
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