Major retailers quietly resell customer returns at steep discounts — Many returned items are barely used, but stores would ...

Amazon's distribution network operates on a scale that's almost incomprehensible. The e-commerce juggernaut ships up to 25 million packages each day, and during the holiday season that number rockets ...

Like most folks, I order a ton of stuff from Amazon for myself and my family. And on the rare occasion something doesn’t work out, Amazon’s return policies are usually pretty accommodating. But there ...

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

It's great to get a gift. What's even better? Exchanging that gift for one that fits better or something you actually wanted. As the annual holiday gift exchanges wind down, it's time for the second ...

The holiday gifts have been unwrapped. Now the returns begin. The day after Christmas means the beginning of holiday gift returns, with returns expected to increase 25% to 35% compared to levels of ...

Shoppers will have extra time to return gifts this holiday season as Amazon expands its return window to make shopping online “as seamless and worry-free as possible.” According to the Seattle-based ...

BERLIN, GERMANY - APRIL 22: The logo of the online retailer Amazon is shown on the display of a smartphone on April 22, 2020 in Berlin, Germany. (Photo by Thomas Trutschel/Photothek via Getty Images) ...

A California artist bought an item from Amazon that she believes is “clearly used.” This experience changed her opinion on how the online retailer handles returns. TikTok creator Krysten ...