While the idea of boosting government efficiency is enjoying a moment in the political spotlight, it’s not inherently political. Who doesn’t want the U.S. government — or any other organization, be it ...

A Brandon Hall survey found that almost half of those surveyed don’t understand how their approach toward learning measurement reflects the impact of their organization’s learning or performance. I ...

Here, I am looking at innovation through the lens of process improvement. The value of most organizations is defined by their ...