WASHINGTON COUNTY, Tenn. (WJHL) – Some Brightspeed customers across the Tri-Cities region are still without internet or phone service two months after Hurricane Helene knocked down cell phone lines.

Phone and Internet services are close to making a full comeback after Hurricane Gustav disturbed connection lines and towers, although cable restoration has been hampered by lingering power outages.

Sometimes switching from one phone and internet service provider to another is a colossal waste of time. I learned this the hard way.

Anyone who used the internet in the 1980s or 1990s vividly remembers the signature dial-up sound that meant a computer was connecting to the internet. That’s because in the early days of the web, ...

Hundreds of CenturyLink internet and phone customers reached out to ABC27 to share concerns about the company’s service, primarily in Perry, Juniata and Franklin counties. Many complain of four- to ...

More people who are still using telephone landlines will soon need to decide if they want to finally hang up on their service. Just last week, AT&T applied for a waiver that would allow it to stop ...